MS SQL SP3a installation failure

Dear experts!
I have MS SQL 2000 on the PC running Windows 2000 Server.
The MDAC version is 2.8, the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\Client\Co
nnectTo\DSQUERY (REG_SZ)is set to DBNETLIB
The key NtfsDisable8dot3NameCreation under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSys
tem\ is set to 0, the user's variables TMP and TEMP are
set to c:\temp
The SP3a still fails while installation with the following
error messages:
"setup was unable to validate the password" and "setup was
unable to verify the state of the server for an upgrade"
If you know the solution please help to resolve the
problem.
Regards,
Elena.Refer to:
http://support.microsoft.com/default.aspx?scid=kb;en-us;814844
And here is a similar workaround applied to SP2
http://support.microsoft.com/default.aspx?scid=kb;en-us;328290
--
- Anith
( Please reply to newsgroups only )|||All the requirements listed in those articles have been
already met. But it does not work
Regards,
Elena.